Frequently Asked Questions


I’m new, what do I need to bring to a class?

Please wear comfortable clothing to your class that allows you to move. Active wear or comfortable pants/shorts are advisable. You will need to wear socks on the Reformer, preferably with grip on the soles, to avoid slipping. You can purchase Pilates sock at reception.

It’s always handy to bring a drink bottle and towel to freshen up during and after the class.

Do I need an individual assessment before I can start the classes?


An initial consultation is required before you attend ANY OF THE CLASSES offered here at Radiant Pilates and Physiotherapy to assess your general level of fitness, any injuries you may have and identify which class is the right fit for you. 

Do I need to book?

Bookings are essential as class numbers are limited.  So please book as early as possible to avoid disappointment. 

How do I book a class or physio appointment?

You can book a class or physio appointment via the website or by calling the clinic on 97273390.

Can I book or cancel a class or appointment ONLINE?

YES! Go to our BOOK A TIME tab on the website. To cancel a booking you must DOWNLOAD the MINDBODY app and follow the login prompts. You will then have a personalised app with your schedule and history to allow for easy rescheduling if you need.

What are the Studio Pilates sessions? How are they different from Reformer or Mat classes?

The Studio Pilates sessions are booked as either 1, 2 or 3 people during the session. They are highly personalised sessions, which look specifically at your body and focus on treating any condition you have. At these sessions, you will receive a physiotherapy biomechanical assessment as well as strategies to use at home to improve movement.

Who is at risk of inappropriate Pilates exercises?

If you have had any of the following then a Clinical Pilates class is the best starting point for you.
•  Currently experiencing pelvic prolapse and after prolapse surgery; after a hysterectomy; after bladder surgery; during and after menopause; during and after pregnancy
•  Increased pelvic floor muscle tension or pelvic floor muscle spasm
•  People with General hyper-mobility with episodes of pain (and no prior Pilates training in a studio setting)
•  Recovering from Pelvic Girdle pain or severe back pain
•  recovering from surgery or injury from sporting incidents or trauma